If you are unable to print on a thick paper from your Epson printer then in that case go to the maintenance section and get the paper settings changed from there further then right click the Epson printer option from the menu that appears select printer preferences further click the maintenance tab further enable the option thick paper and envelops and after that you can easily print on a thick paper from an Epson printer. If still, you need any further guidance or support over any issue related to your printer then visit here http://www.printerhelpnumbers.co.uk/...er-care-uk.php